Quality Management

Quality Management System

A structured framework of policies, procedures, and processes designed to ensure consistent delivery of high-quality healthcare services.

Detailed Definition

A Quality Management System (QMS) is a structured framework of policies, procedures, and processes designed to ensure consistent delivery of high-quality healthcare services. This system provides a systematic approach to quality improvement and patient safety. Key components of a QMS include: - Quality policy and objectives - Process documentation and standardization - Performance measurement and monitoring - Continuous improvement processes - Risk management and mitigation - Staff training and competency development - Patient feedback and satisfaction monitoring - Regulatory compliance management A well-implemented QMS helps healthcare organizations deliver consistent, high-quality care while continuously improving their processes and outcomes.

Examples

  • ISO 9001 quality management system
  • NABH quality standards implementation
  • JCI quality improvement processes

Benefits

  • Consistent quality of care
  • Improved patient safety
  • Enhanced operational efficiency
  • Better regulatory compliance
  • Increased stakeholder confidence

Related Terms

QMSQuality StandardsProcess Improvement

Learn More

Category

Quality Management

Share

Need Help with Quality Management System?

Our healthcare experts can help you understand and implement quality management system in your healthcare facility.