A structured framework of policies, procedures, and processes designed to ensure consistent delivery of high-quality healthcare services.
A Quality Management System (QMS) is a structured framework of policies, procedures, and processes designed to ensure consistent delivery of high-quality healthcare services. This system provides a systematic approach to quality improvement and patient safety. Key components of a QMS include: - Quality policy and objectives - Process documentation and standardization - Performance measurement and monitoring - Continuous improvement processes - Risk management and mitigation - Staff training and competency development - Patient feedback and satisfaction monitoring - Regulatory compliance management A well-implemented QMS helps healthcare organizations deliver consistent, high-quality care while continuously improving their processes and outcomes.
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